Proud of My Mother
Retail employee of the month, Wynn Las Vegas
Mary at The Wynn Las Vegas
Employee gift shop ~ May 27, 2009
Employee of the Month
Mary is the ROCK of the Wynn Employee store. As a retail cashier, she goes beyond the call of duty each day. She makes sure the staff store is filled with any special requests the team here at Wynn Las Vegas needs, everything from Tylenol to panty hose. She embraces the Wynn Core Values and has been known to talk to other Wynn employees about how they can make a difference here at Wynn. She is dependable with perfect attendance (Mary has only been absent one day since 2005) Mary is truly one of the friendliest cashiers on property. Many people stop just to see her in the store. She can make your day just with her smile! She truly takes it upon herself to brighten the day for each person that comes into the staff store. She has been known to give you a few pennies if you are short or talk to you if you have a problem. Mary has even been known to clientele the retail executive for the smallest of purchase. Nevertheless, Mary cares for the other departments as well. One day a valet parker was having a very bad day and came in the staff store. He did not have enough money to pay for his drink and candy bar. Mary took the money from her own purse and paid the rest of his purchase. Later the employee told the manager, ‘I know were are supposed to go above and beyond for our customers on the floor and the front of the house, I never thought I would work for a company that would care so much for me back of the house too.’ Mary gives everyone she helps 5-star service even in the little employee store. She believes it starts with her and everyone she touches. She hopes everyone will walk away with her service at the staff store with the same enthusiasm and level of attention on the floor. She takes her job very seriously and has since the day we opened the doors here at Wynn. She has been here since the very beginning.
Text written by Mary’s manager.
The following text is written by me.
My mother has worked at various gift shops throughout her career. She started in Iowa and brought that same friendly, caring attitude to Las Vegas. That counts and to have her honored in this way is spectacular.
On July 12, 2009, my mother will celebrate her 85th birthday. She works 32 hours a week at the Staff store in the dazzling Wynn Las Vegas Resort and Casino. We think that she is most likely the oldest, full-time employee on the Las Vegas Strip.
Her birthday will be celebrated in style ~ you can count on it.
To my mother, with love, Kathie
Tags: Iowa Falls Iowa, Las Vegas, Memories, Parenting
I worked at the Wynn for 3 years and I just wanted to say that your mother is wonderful and she spent some time in the spa shop and was always very sweet to me.
Thank you Tanya, I will pass this along to my mother. She loves working at the Wynn and is a marvel and inspiration for her family and friends.